Terms & Conditions

Effective Date: 1/06/2026

Welcome to SmartSites Solutions (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and our integrated digital voice assistant (the “Assistant”). By accessing our website or using the Assistant, you agree to be bound by these Terms. If you do not agree, please do not use our services.

 

1. Acceptance of Terms

By accessing this website or interacting with the Assistant, you confirm that you are at least 18 years old and legally able to enter into this agreement. Your continued use of our services constitutes acceptance of these Terms and any future updates.

 

2. Description of Services

SmartSites provides digital services, including website solutions, automation tools, and an AI-powered voice assistant designed to engage visitors, collect inquiries, and facilitate communication.

The Assistant may collect personal information such as name, email address, phone number, and conversation content to support service delivery and lead management.

 

3. Use of the Digital Voice Assistant

The Assistant is provided to help facilitate communication and improve user experience. While we strive to ensure accuracy and reliability, the Assistant operates using automated technology and may not always provide perfect responses.

You understand and agree that:

• The Assistant does not provide legal, medical, or financial advice
• Responses generated are for informational purposes only
• You are responsible for verifying any information before acting on it
• The Assistant may record and store conversations for quality, training, and operational purposes

 

4. User Responsibilities

When using our website or Assistant, you agree that you will not:

• Provide false or misleading information
• Use the services for unlawful, harmful, or abusive purposes
• Attempt to interfere with system security or performance
• Upload or transmit malicious software, spam, or harmful content
• Use the Assistant to impersonate another person or entity

We reserve the right to suspend or terminate access if misuse is detected.

 

5. Intellectual Property

All content on this website, including text, graphics, logos, audio, software, and AI-generated responses, is the property of SmartSites or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or modify any content without prior written consent from SmartSites.

 

6. Privacy and Data Use

Your use of the website and the Assistant is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and storage of your information as outlined in that policy.

 

7. Third-Party Services

Our website and Assistant may integrate with third-party platforms such as, analytics services, CRM systems, or communication tools. We are not responsible for the content, policies, or practices of these third parties.

Use of third-party services is subject to their own terms and conditions.

 

8. Limitation of Liability

To the fullest extent permitted by law, SmartSites shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to:

• Your use or inability to use the website or Assistant
• Errors, interruptions, or system failures
• Unauthorized access to or alteration of your data
• Decisions made based on information provided by the Assistant

Your sole remedy for dissatisfaction with our services is to discontinue use.

 

9. Disclaimer of Warranties 

Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that the website or Assistant will be error-free, uninterrupted, or fully secure at all times.

 

10. Indemnification

You agree to defend, indemnify, and hold harmless SmartSites, its owners, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from:

• Your misuse of the website or Assistant
• Your violation of these Terms
• Your violation of any law or third-party rights

 

11. Termination of Use

We reserve the right to suspend or terminate access to the website or Assistant at any time, without notice, if we believe these Terms have been violated or if continued use poses a risk to our systems or users.

 

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to conflict of law principles.

 

13. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be effective upon posting on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

 

14. Contact Information

For questions, requests, or privacy concerns, please contact:

SmartSites 
Email: Info@smartsites.solutions